You may apply in person by visiting our leasing office during business hours. Our team will be happy to assist you with the application process and answer any questions you may have.

The application approval process typically takes 7 to 10 business days. This timeframe allows us to review your application and verify eligibility requirements carefully. We appreciate your patience and will keep you updated throughout the process.

We do not offer short-term lease options. All of our leases are for a standard 12-month term. If you have any questions about our leasing policies, please feel free to reach out to the leasing office.

Yes, parking is available at Kensington Woods.

Yes, Kensington Woods is a pet-friendly community! We welcome pets, subject to applicable policies, restrictions, and fees. For complete details regarding our pet policy, including any associated fees, please contact our leasing office. Our team is happy to assist with any questions.

Before your move-in, our team will thoroughly inspect and professionally clean your apartment. We ensure that all appliances are working properly, maintenance issues are resolved, and that the space is clean, safe, and ready for you to settle in comfortably. Fresh paint and cleaning are also completed as needed. Our goal is to provide a welcoming, move-in-ready home from day one.

You can pay your rent easily online through our resident portal, RentCafe. Simply log in to your account on the Kensington Woods website, navigate to the rent payment section, and follow the prompts to submit your payment securely. If you haven’t set up an account yet, you can create one on the portal to get started.

Yes, Kensington Woods has a dedicated maintenance team that supports the community. Our team is available to address routine maintenance requests as well as emergency repairs, helping ensure your home remains safe and comfortable.

For urgent issues outside of regular business hours, Kensington Woods also offers 24/7 on-call emergency maintenance support.

If something in your home needs repair, you can submit a maintenance request through our online resident portal, RentCafe. To access the portal, simply visit our Kensington Woods website and log in to your account. For urgent issues outside of regular office hours, we also provide 24/7 emergency maintenance support. Our team is here to ensure repairs are handled quickly and efficiently.

No, you do not need to be present for a service technician to complete a maintenance request. When submitting your request through the RentCafe portal, you can give permission for our maintenance team to enter your apartment. If you prefer to be home during the repair, you can indicate that in your request and we’ll do our best to coordinate a time that works for you.

Subletting is not permitted at Kensington Woods. All residents must be listed on the lease agreement, and any changes or additions require prior approval from the leasing office. If you have questions about your lease terms, please refer to your lease agreement or contact the leasing office for more information.